Terms and Conditions
Introduction
Welcome to Daxina Super Market! By using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website.
1. General Information
Daxina Super Market is a registered company located at 15 Ashford Avenue, Lenasia South, GP, 1829. We provide a variety of products through this website.
2. Use of Website
You agree to use this website for lawful purposes only. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
3. Product Availability and Pricing
While we strive to provide accurate and up-to-date product information, we do not guarantee product availability or pricing. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update product information at any time.
Prices are subject to current industry rates. We cannot be held responsible for supplier increases or delays. All prices include VAT. E&OE (Errors and Omissions Excepted).
4. Payment and Billing
By making a purchase on our website, you agree to provide accurate billing information and authorize payment for the products ordered. Payment methods accepted include [list payment methods].
5. Shipping and Delivery
We aim to process and ship orders promptly. Shipping fees, delivery times, and availability may vary depending on your location. For further details, please refer to our Shipping Policy.
6. Limitation of Liability
Daxina Super Market is not liable for any indirect, incidental, or consequential damages resulting from the use of this website or the products sold. Our total liability is limited to the amount paid for the product in question.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes will be subject to the exclusive jurisdiction of the courts of South Africa.
8. Modifications
We may update or change these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.
9. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at Daxina Super Market, 15 Ashford Avenue, Lenasia South, GP, 1829 or call us at 082 803 2771 or 011 211 1199 or email us at sales@daxinasupermarket.co.za.
Return Policy
1. Return Eligibility
We want you to be completely satisfied with your purchase! If you are not happy with your product, you may return it within 7 days from the date of delivery for a full refund or exchange, provided the item is unused, in its original condition, and in its original packaging.
2. Non-Returnable Items
Certain items are non-returnable, including but not limited to:
- [List any non-returnable products, e.g., customized items, perishable goods, etc.]
3. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at 082 803 2771 or 011 211 1199 or email us at sales@daxinasupermarket.co.za to request a return authorization.
- Once approved, you will receive return instructions, including the address to send the product back.
- Pack the item securely in its original packaging and ship it back to us within 7 days.
4. Refunds
Once your return is received and inspected, we will process your refund to the original method of payment. Refunds will be issued within 5 working days of receiving the return. Shipping costs are non-refundable, and you are responsible for the return shipping fees unless the item was defective or damaged.
5. Exchanges
If you wish to exchange an item for a different size, color, or model, please contact us directly. Exchanges are subject to product availability.
6. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days to arrange for a replacement or refund. We may request photos or additional information about the damage.
7. Contact Us
If you have any questions regarding our return policy, please reach out to our customer service team at Daxina Super Market, 15 Ashford Avenue, Lenasia South, GP, 1829 or call us at 082 803 2771 or 011 211 1199 or email us at sales@daxinasupermarket.co.za.